Welcome to Lan One Group

NetCare — Managed IT

Lan One knows that your network and its uptime are important to your business. Our NetCare Managed IT Program carefully considers your network architecture in order to provide you with the full benefit of a smoothly-run network.

At Lan One, we’re an IT partner, not just a provider. We do more than simply provide a service; we offer a strategic partnership to take care of your IT needs. Our efforts in availability monitoring and immediate remediation will reduce downtime and improve system availability.

In order to determine what’s best for you, we first analyze your current situation to devise a plan that best meets your needs.

Considerations we evaluate:

	What IT infrastructures are currently in place
	What type of applications your business requires
	The number of users on your network
	What types and methods of integration are needed between your applications
	What are you trying to do that you currently cannot
	What degree of staff augmentation is needed

Once planning is complete, our expert engineers get to work making sure your solution works as well as on the first day, every day.

SOLUTIONS

	Availability monitoring
	Service block
	Immediate remediation undertaken at agreed upon levels
	Monitoring the critical health status of devices and applications
	Remotely diagnosing problems before they occur
	Immediate resolution of the problem

BENEFITS

	Reduced mean-time-to-resolution
	Save money on costly downtime
	Priority call over non-contractual customers
	Lower hourly rate on break / fix
	Even faster time to resolution due to immediate remedition effort

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